Please accept social media cookies to watch this video.
Ravago is a leading international player within recycling and distribution of plastics, rubber and chemicals. Over the years, Ravago grew from a local Belgian company into an international group with more than 9,000 employees worldwide.
Customer Service Representative
Ravago, a leading company in the building industry, is seeking a Customer Service Representative to join our team in Budapest, Hungary. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients. Your main tasks will include:
-
Managing and tracking orders from customers in Germany
-
Maintaining existing customer relationships, understanding their needs and providing high-quality service
-
Handling logistics coordination tasks and collaborating with freight carriers
-
Proactive cooperation with production planners and supply chain representatives
-
Supporting the sales team
-
Managing unexpected events and minimizing their impact
-
Participating in the optimization of internal processes
To be successful in this role, you should possess the following skills and qualifications:
- Previous experience in a customer service role
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Proficiency in Microsoft Office and customer service software
- Ability to work in a fast-paced environment and handle multiple tasks
- Fluency in German
At Ravago, we value our employees and offer a competitive benefits package, including:
- Permanent appointment with a stable and reputable company
- Full-time working hours with a hybrid remote option
- Opportunities for career growth and development
- Attractive salary and performance-based bonuses
- Comprehensive health insurance
- Dynamic and diverse work environment
